FAQ

No, we currently only support checkout via our online store.

We accept all major credit cards as well as PayPal and Apple Pay.

We try our best to ship orders out as quickly as possible. For in-stock products, most orders are dispatched within 48 hours once an order has been placed.

Please see out Shipping Policy for full details.

We ship using UPS/FedEx Ground for all orders placed on our website. Feel free to contact us at info@lakesidecasual.com for special shipping accommodations.

Please see out Shipping Policy for full details.

No, we currently ship to the Contiguous U.S. only.

Please see out Shipping Policy for full details.

Yes. Please see our Return Policy for full details.

All PolyTEAK furniture products are made from our unique PolyTEAK material. This is a polymer based resin material that offers an unparalleled look and feel like real teak wood. Better yet, our PolyTEAK material is also waterproof and is treated to prevent fading from UV sun rays.

All products include a 5-year warranty which would cover replacement parts for any defective items. For products outside of warranty, please contact us at info@lakesidecasual.com

All products include a 5-year warranty (except Outergizer brand). Make sure to register your products here.

Outergizer brand Warranty policy here

FAQ

Can I place an order over the phone?

What types of payment methods do you accept?

How long will it take to ship my order?

Which carrier to you use for your shipments?

Do you ship internationally?

Do you accept returns?

What materials does each brand you carry use for their furniture?

Where can I buy replacement parts?

What types of warranties do you offer?